Description
Job description
Roles and Responsibilities
Accountable to ensure Employee HR records are accurately created and / or maintained in SAP, SUCCESS FACTORS EMPLOYEE CENTRAL
Ensure any data transaction / administration request for employees or contract staffs HR data update/ creation is evaluated for completeness and eligibility
Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements
Follow the Desktop Procedures defined for each data administration action that needs to be completed in SAP or other related HR tools
Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in SAP and other HR tools associated with employee data administration
Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
Working in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies
Recommend solutions to process failings and contribute to the continuous improvement process